To place an order with Mercer Vending by any electronic payment method, please utilize our shopping cart on the individual product pages, or if you prefer to place your order with us by phone, please call us at +1(319) 382-2190. In either case, please be sure you fill out the form properly and completely. All orders must be accompanied by some form of payment.
All orders must be in writing or electronically transmitted. Orders are accepted subject to fires, strikes, accidents, and other causes beyond our reasonable control. Acceptance of your order is conditioned upon an agreement to hold us harmless because of delivery delays. All orders are subject to the cancellation and returns policies of Mercer Vending.

Confirmation of verbal or electronically transmitted orders should be marked – otherwise, they may pass as originals and be shipped and billed as such.

Title to this product and/or goods shall not pass to the Buyer until the Total Due is paid in full. If paid by credit card, Buyer agrees to the terms of this Purchase Agreement instead of the Credit Card Company’s terms and shall be liable for all amounts due Seller, should the Credit Card Company reverse charges or fail to make full payment to Seller. Products and/or goods purchased are for a business purpose. Delivery and location of displays and/or products is the Buyer’s responsibility. All products and/or goods are F.O.B. the manufacturer’s warehouse. All shipping rates quoted on the shopping cart are for the continental United States only. Orders from Alaska, Hawaii, U.S. Territories, and foreign countries are subject to additional shipping and handling charges.

Shipping Information

Most orders are usually shipped within 5 to 8 business days and no later than 9 business days upon receipt of payment in full and a signed purchase agreement or electronic order form. In some cases, the larger machines may take from 10 to 14 days for delivery because of factory production or the type of freight handling. Goods are shipped via the best and least expensive way at this company’s discretion unless otherwise specified. Orders are shipped freight prepaid at a savings to the buyer and added to the invoice. It is the buyer’s responsibility to make acceptable arrangements to receive goods and his responsibility to inspect those goods upon delivery. We take every precaution to be sure that your order arrives at you safely, promptly, completely, and damage-free. If, upon receipt of the order, the buyer finds concealed damage, missing parts, or an incomplete order, the buyer must notify the freight carrier immediately to permit the freight carrier’s prompt inspection of the merchandise. All other damages or problems with the order must be noted, in writing, when signing the freight log or bill of lading. It is also the buyer’s responsibility to contact Mercer Vending within 24 hours of any such damage, missing parts, or incompleteness.

Mercer Vending is not responsible for delays in delivery due to causes beyond its control, such as, by way of illustration and not of limitation, fire, strike, lockouts, embargoes, transportation delays, acts of God, war, or other outbreak of hostilities, machinery breakdown, governmental regulation or like causes. We will endeavor to ship within the estimated time, but failure to do so shall not be cause for cancellation.

Delivery shall be made during regular business hours by customs and usages of the trade, and if the customer desires to have delivery at any other time, the customer shall be responsible for the additional shipping and handling costs incurred by Mercer Vending.

The customer shall be responsible for any costs incurred by Mercer Vending in delivering merchandise requiring special handling.

If delivery of merchandise cannot be made by Mercer Vending when same is due and ready because the customer’s space is not available or the customer for any reason is not ready to accept or permit delivery, then the customer shall be responsible for cost and expense of storage, extra handling and labor incurred by Mercer Vending.

Mercer Vending charges a flat shipping rate of $25.95 for any bill validators or coin changers requiring shipment to the UK, Canada, or US Territories. For machine shipment rates, please call us for an estimate. Mercer Vending charges a weight-based shipping rate for machines, a base cost of $25.95 for 5LBS, and an additional $0.5 for every 1LB up to the total machine weight. The shipping rate for a machine is calculated based on the weight of the machine. Regardless of the number of items ordered and the total weight of the items, the shipping cost never exceeds $1300.

Once the specified equipment is delivered to the Buyer, the Seller’s responsibility is completed.

Payment Information

All orders must be paid in full before shipment. Prepaid shipping charges have been included with shipping cart orders. Locating fees are not our responsibility and are paid separately and directly to the locating company that you have contracted with. Payment of an order may be made by credit or debit card, cashier’s check, certified check, money order, bank wire transfer, Zelle, Apple Pay, Cash App, or other electronic payment methods. We accept payment by Visa, Master Card, American Express, and Discover Card through a secure online payment service. If you select to make payment by personal check, you must allow up to 7 business days for funds to clear before shipment. Upon receipt of payment in full and the purchase agreement, your order will be processed and shipped promptly.

All customer checks returned by the bank for any reason shall be subject the customer to a thirty-dollar ($15.00) processing fee.

All sales are subject to a 3% credit card processing fee.

Warranty Information

Mercer Vending honors all manufacturer-issued warranties (parts only) on new vending equipment purchased from us. Mercer Vending offers a one-year warranty (parts only) on all used or refurbished vending machines, plus phone tech support. Mercer Vending offers a FREE 1-year warranty (parts only) on all used or refurbished validators and changers purchased independently of a machine, plus phone tech support. These warranties cover the machines, validators, changers, and all moving parts, but do not cover damage resulting from any of the following: negligent use or misuse of the equipment, use contrary to operating instructions, or disassembly, repair, or alteration by any person other than an authorized manufacturer’s representative. These warranties DO NOT cover labor.

Cancellation & Returns

The Buyer has three days from the date that the order was placed in which to cancel said order with no obligation. Buyer may cancel the order by written notice delivered by certified mail to Seller within three days after initial payment. Once three days have expired or any part of orders for merchandise canceled, or the merchandise is refused or returned, and accepted by Mercer Vending shall subject the customer to a cancellation or return charge equal to ten percent (10%) of Mercer Vending’s restocking costs and all of its handling and labor costs. After delivery and acceptance of ordered and invoiced merchandise, the sale is considered final with no further obligation on behalf of Mercer Vending.

Buyer may also cancel the order by written notice delivered by certified mail to Seller before shipment, with no obligation, if, by fault of the Seller, the order is not shipped within Thirty (30) business days of the receipt of the written or electronic order and full payment from the buyer.

Mercer Vending reserves the right to refuse to cancel or to accept the return for credit of all or any part of the merchandise ordered, which has been manufactured or requested specifically to meet the Buyer’s requirements, as outlined in the order and associated invoice.

Legal Disclaimers

DIMENSIONS: All dimensions, weights, and capacities shown on this website are approximate and are not exact. Mercer Vending assumes no responsibility if the information displayed is inaccurate and causes space or loading problems when the machines arrive at the location. The best way to ensure a proper fit with space limitations is to allow room on either side of the machines when installing them and to use the dimensions shown as a guideline only.